4dprize groupTerms of Use
When you create an account on 4dprize group, you accept these terms governing access to our platform. We provide football sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, World Cup), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). Your account is funded through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet).
These terms cover account registration, deposit and withdrawal procedures, bet settlement, dispute resolution, and our commitments to account security. We enforce these terms uniformly across all 4dprize group users. If you do not agree with these terms, you should not create an account or deposit funds on our platform.
Our services are available only where local law permits. You are responsible for verifying that access to 4dprize group complies with your jurisdiction's applicable law before account creation. We reserve the right to restrict or deny access to users in unsupported jurisdictions.
Account registration and verification on 4dprize group
To create an account on 4dprize group, you provide your email address, phone number, and identity documentation. We verify this information within one business day using Know-Your-Customer (KYC) standards. You attest that all information is accurate and that you meet all legal eligibility requirements in your jurisdiction to access our platform.
Your account login credentials are your sole responsibility. We do not share your password with third parties, and we do not request your password via email or support channels. If you suspect unauthorized access to your 4dprize group account, change your password immediately and contact our support team. We are not liable for losses resulting from unauthorized access caused by your own negligence or disclosure of credentials.
Account holders on 4dprize group must be individuals; business entities, organizations, or minors cannot hold accounts. You cannot create multiple accounts. If we discover duplicate accounts linked to the same user, we reserve the right to suspend or close all associated accounts without notice.
Deposits and withdrawals on 4dprize group
Deposits on 4dprize group are processed through eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Mobile e-wallets typically process within minutes. Bank transfers settle during standard banking hours, usually within one business day. Your deposit balance is immediately available for all 4dprize group products — football sportsbook, live-casino, slots, and esports.
Withdrawals process through the same payment method used for your original deposit. If you funded your account via mobile banking, withdrawals return to the same local payment account. We do not permit cross-channel withdrawals. Your available balance (minus pending bets awaiting settlement) is eligible for withdrawal at any time. Withdrawals undergo verification checks to prevent fraud; this process may add 1–2 business days. Once verification clears, your withdrawal enters the payment-provider queue and arrives per your bank's or e-wallet's standard schedule.
Payment channels on 4dprize group
- Mobile e-wallets: online payment, e-wallet, mobile banking, local payment, online payment (typical processing: minutes).
- e-wallet: Bank-agnostic QR transfer (typical processing: minutes to one business day).
- Bank transfers: mobile banking, local payment, online payment, e-wallet (typical processing: one business day).
- All deposits immediately fund your unified 4dprize group account balance.
- Withdrawals process to the same channel as your deposit; no cross-channel transfers.
Betting, settlement, and dispute resolution
On 4dprize group, you place bets on football fixtures (Liga 1, Piala AFF, Champions League, and other tournaments), live-casino outcomes, slot-game results, or esports matches. When you submit a bet, our system reserves funds from your account balance. Settlement occurs automatically once the event concludes and the outcome is official. We settle football bets within minutes of final whistle; live-casino bets settle at round completion; esports outcomes settle upon official announcement.
If you believe a bet was settled incorrectly, contact our support team with your bet reference number and event details. We investigate using official results (for football and esports) or game records (for live-casino and slots). If we identify an error, we credit your account with the correct settlement amount. If we cannot resolve the dispute through investigation, we offer a refund of your original stake as a compromise resolution.
We do not accept disputes regarding odds accuracy or market availability. Once a bet is placed and confirmed, the odds at that moment are binding. We reserve the right to void bets placed during system errors, technical outages, or if official event results are later amended by the governing body.
Account restrictions and suspension
We reserve the right to suspend or close your account on 4dprize group if we determine that you are accessing from an unsupported jurisdiction, violating our terms, or engaging in fraudulent activity. Suspension can be temporary (24 hours) or permanent. We will notify you via email of any account suspension and the reason if applicable.
During an account suspension, you cannot place bets, deposit funds, or withdraw funds. Your existing account balance remains reserved. If your suspension is temporary and later lifted, you regain full access. If your account is permanently closed, we will process a withdrawal of your remaining balance to your registered payment method within five business days, subject to verification and anti-money-laundering checks.
Events such as major football tournaments (Liga 1 season finales, Piala Indonesia, Piala AFF, Piala Asia, Champions League knockout stages) may trigger higher account-review activity. During these periods, account restrictions may be implemented with shorter notice. We enforce these restrictions uniformly to protect account security and prevent fraud across 4dprize group.
Our terms on 4dprize group prioritize account security, fair settlement, and transparent dispute resolution. We enforce these terms consistently for all users.
Limitation of liability and governing law
4dprize group provides services on an as-is basis. We are not liable for indirect losses, lost profits, lost data, or punitive damages arising from your use of our platform. Our total liability for any claim is limited to your account balance at the time of the claim. These limitations apply to all users on 4dprize group and cannot be waived.
Your use of 4dprize group and these terms are governed by applicable laws in your jurisdiction. If you have legal questions or disputes that cannot be resolved through our support process, you may pursue local legal remedies according to your jurisdiction's laws. We do not submit to arbitration or alternative dispute resolution unless required by your local law.
Related information
Jurisdiction and service scope
We at 4dprize group operate our platform in compliance with applicable local law in supported jurisdictions. Our services are available only where access to online gaming, sportsbook betting, and casino gaming is permitted. We do not specify which individual countries, states, or regions are supported or prohibited; this determination is your responsibility.
If you access 4dprize group from an unsupported jurisdiction, you do so at your own legal risk. We reserve the right to deny account creation, suspend accounts, or prevent withdrawals for users accessing from restricted regions. Your use of 4dprize group constitutes your acknowledgment that you have verified local-law compliance in your jurisdiction.
Service availability
We at 4dprize group provide our services only where local law permits. Our platform is not accessible in jurisdictions where online gaming, sportsbook betting, or casino services are prohibited by law. We do not specify which individual countries, states, or regions are legal or illegal; instead, we place the responsibility on users to verify the legal status of 4dprize group access in their own jurisdiction before account creation or participation. If you are unsure whether online gaming is permitted in your location, we recommend consulting local legal resources or a qualified attorney familiar with your local gaming regulations. Access to 4dprize group may be restricted or prohibited depending on your specific location, and we reserve the right to deny account creation, suspend accounts, or prevent withdrawals for users in unsupported jurisdictions without advance notice. Our commitment is to operate transparently within the legal frameworks of jurisdictions where we are permitted to offer services, and we do not circumvent or encourage circumvention of local laws.
Account eligibility
Eligibility to create and maintain an account on 4dprize group is determined by applicable local law. We do not impose a specific age requirement independent of your jurisdiction's applicable law; instead, account holders are responsible for ensuring that they meet all legal eligibility criteria to access and use our services. In jurisdictions where a minimum age is set by law for access to online gaming, accounts must comply with that age requirement. During account registration on 4dprize group, you attest that you meet all legal eligibility requirements in your jurisdiction. We perform identity verification during account setup to confirm that basic account information is accurate; this verification does not constitute a legal assessment of your eligibility. If we later discover that an account holder does not meet legal eligibility requirements, we reserve the right to suspend or close the account and forfeit funds in accordance with applicable law. We do not provide account controls, account preferences, or betting restrictions as built-in account features; users who wish to restrict their own access must contact our support team, and any restrictions will be managed according to applicable regulations and our internal policies.
Local-law responsibility
Users of 4dprize group are solely responsible for verifying that access to and use of our platform complies with the laws and regulations of their own jurisdiction. We do not provide legal advice regarding the legality of online gaming in your location. Your decision to create an account, deposit funds, or place bets on 4dprize group constitutes your acknowledgment that you have independently verified local-law compliance and that you accept full legal responsibility for your actions. If your local jurisdiction prohibits online gaming or restricts sportsbook and casino services, your use of 4dprize group may violate local law, and you alone bear the legal consequences. We encourage users in any jurisdiction to review local gaming regulations before accessing our platform. If you have questions about the legal status of 4dprize group in your location, consult with a local legal professional rather than relying on our guidance. Your continued use of 4dprize group affirms your acceptance of these terms and your personal responsibility for jurisdictional compliance.
Data and privacy scope
Our privacy policy outlines what data we collect during account setup and ongoing use of 4dprize group. During Know-Your-Customer (KYC) verification, we collect your name, email, phone number, date of birth, and identity-document information (such as a national ID number or passport details). This data is used to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We encrypt all personal data during transmission and storage. We do not share your personal data with third parties except as required by law or to facilitate payment processing through our banking and e-wallet partners. Your transaction history on 4dprize group — deposits, withdrawals, bets placed, and game results — is stored securely and is accessible only to you via your account dashboard and to our support team for the purpose of resolving account inquiries or disputes. We do not sell your data to marketing agencies or data brokers. We retain your account data for seven years after account closure to comply with regulatory requirements; after that period, we delete or anonymize your information. If you have questions about what data we hold or how we use it, contact our support team or review our full privacy policy for detailed information.
Contact for legal inquiries
If you have legal questions, compliance inquiries, or wish to report potential violations of our terms or applicable law, you can contact 4dprize group through our support portal. Legal and compliance inquiries are typically addressed within 3–5 business days, depending on the complexity of your question and our support team's workload. During peak periods (such as major tournament days or holiday seasons like Idul Fitri or Imlek), response times may be longer. We also provide an email channel for formal legal correspondence; responses to formal legal letters are processed within 10 business days. Our support team operates in English and can answer questions about our policies, account management, payment processing, and general compliance matters. If your inquiry requires escalation to our legal department, we will inform you of the process and expected timeline. For urgent account security issues or fraudulent activity reports, contact support immediately, and we will prioritize your case. We maintain confidentiality regarding personal legal matters and comply with all applicable data-protection and privacy regulations when handling your inquiries.